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Excellence in Social Media Engagement, Excellence in Social Media Engagement, Large Newsroom finalist

What Iranians are Telling Us

About the Project

Reporting on the war in Iran meant working through a total information vacuum. The Iranian government had enforced a strict digital blockade before the conflict even began, making the transmission of any data nearly impossible. To break through, CBC News assembled a very small, specialized “chase” team. This entry represents that team’s high-stakes effort to bypass the blockade, with production support from The National’s social media unit to bring these stories to a digital audience.

The core of this entry is the verified testimony of Iranians living through the conflict. Because the government’s digital firewall was designed to kill all outward communication, our small team’s greatest challenge was human: finding people on the ground who could gain any form of internet access to send us these files. These contributors demonstrated immense bravery, taking significant personal risks not just to report on the war, but to express how the conflict was providing them with a newfound sense of hope.

To manage the high stakes of these communications, we established contact through secure, encrypted channels. Fostering trust was essential; we worked closely with these brave individuals to ensure their stories could be told safely. To protect them from state identification, we treated these voices with the same level of security as a hidden face, altering the audio in the final report to ensure their identities remained protected while their message of defiance remained clear.

This investigation was designed to meet a mobile-first audience where they live. By combining the rigorous “chase” reporting with specialized social media production—using clear subtitles and high-impact visuals—we turned “invisible” audio into a compelling visual experience. We provided a rare, unfiltered account of the conflict, ensuring the stories the regime tried to erase reached an audience looking for the truth behind the blockade.

Key Attributes:

  • Piercing the Digital Veil: The internet was already dark before the war began. Our small team successfully bypassed state firewalls to secure information that traditional reporting methods could not access.
  • The Bravery of the Chase: Success relied on the courage of individuals inside Iran who sought out connections to the outside world. Our team worked to maintain secure lines of communication with these sources, whose primary goal was to share a message of hope amidst the conflict.
  • Ethical Protection of Sources: Knowing that contributors were risking their lives, we applied rigorous security protocols. Just as we would obscure a face in a video, we altered the voices in these recordings to protect our sources from state identification and retaliation.
  • Specialized Collaboration: This project reflects a clear pipeline: a very small investigative team handled the high-risk “chase,” vetting, and verification, while the social media unit provided the technical production needed for vertical-video platforms.
  • Verification in a Vacuum: Amidst state propaganda, our team applied strict vetting processes to every audio dispatch. We gave Iranians a platform to speak for themselves, ensuring their accounts were verified and reflected their true experiences on the ground.